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How bd350 Handles Your Personal Information

This Privacy Policy explains exactly what data bd350 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access and deleteDirect contact for privacy requests
bd350 How bd350 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account email so we can locate your record quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Email Support Send your privacy request or data query to our support email. Include your registered account address so we can identify your record without delay.
Live Chat Open the chat widget in your account dashboard and select the privacy or account topic. Our team handles wallet-linked data questions including bKash and Nagad records.
Account Help Centre Log into your bd350 account and navigate to Account Settings, then Privacy to submit a formal data request or update your communication preferences directly.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across your account at every layer — from the moment you log in to the point your bKash or Nagad withdrawal is confirmed. Here is how each area of data handling works in practice.

Account Security

Each login is verified through a one-time PIN sent to your registered mobile number. Suspicious access attempts trigger an automatic account flag before any session is opened.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings through your browser at any time.

Payment Data Retention

Transaction records for bKash, Nagad and Rocket deposits are retained as required for account reconciliation. We do not store wallet PINs or full mobile banking credentials.

Data Request Process

To access, correct or erase your personal data, contact us with your account email. We process requests in line with applicable rules for Bangladesh and eligible regions.

Common Questions About Your Privacy at bd350

These are the questions we hear most often about how your data is managed. If your question is not covered here, reach us through live chat or email with your account details.

We collect your name, contact details, account credentials and device information. Payment references from bKash, Nagad or Rocket are also recorded to process and verify your transactions.

We do not sell your data. We share information with payment processors — such as the wallet rails you use — only to complete transactions, and with authorities where local law requires it.

Send a data access request to our support email or through the live chat. Include your registered account email so we can locate and prepare your records promptly.

Yes. Submit a deletion request via our support channels. We will process it in line with applicable regulations, which may require us to retain certain transaction records for a period.

We record only the transaction reference and wallet identifier needed to confirm a deposit or withdrawal. Full mobile banking PINs and passwords are never stored on our systems.

We use session and functional cookies to maintain your login and lobby preferences. You control cookie behaviour through your browser settings and can clear them at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.